Shipping policy

Shipping Policy

Thank you for choosing https://mrjjewellersb2b.com for your exquisite gold jewelry needs. We strive to provide you with a seamless shopping experience from the moment you place your order to the delivery at your doorstep. Please review our shipping policy below for detailed information on how we process and deliver your orders:

1. Order Processing Time

  • Upon successful payment confirmation, please allow 1-3 business days for order processing. Orders are processed during regular business hours, Monday through Friday, excluding holidays.

2. Shipping Methods

  • We offer reliable shipping methods to ensure your order reaches you safely and promptly. The available shipping options will be displayed during the checkout process.
  • Our primary shipping carriers include BVC, renowned for their secure and efficient delivery services.

3. Shipping Rates

  • Shipping rates are calculated based on the weight of your order, destination, and selected shipping method. You can view the applicable shipping charges during the checkout process before finalizing your order.

4. Estimated Delivery Time

  • The estimated delivery time varies depending on your location and the shipping method selected. It usually takes 7-10 business days to deliver ready to dispatch products.
  • Please note that unforeseen circumstances such as natural disasters, customs delays, or peak holiday seasons may impact delivery times. We appreciate your patience and understanding during such situations.

5. Order Tracking

  • Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment through our website or the carrier's online tracking portal.

6. Shipping Restrictions

  • We currently offer shipping within India and to Dubai. Please ensure to provide accurate shipping information during checkout to avoid any delivery issues.

7. International Shipping

  • For international orders, please note that customs duties, taxes, or import fees may apply upon delivery. These charges are determined by the destination country's customs regulations and are the responsibility of the recipient.

8. Delivery Attempts

  • Our shipping carriers typically make multiple attempts to deliver your order. In case of unsuccessful delivery attempts, a notification will be left at the delivery address or provided via email or text message, depending on the carrier's policy.

9. Order Packaging

  • To ensure the safety of your precious jewelry, all orders are securely packaged in protective materials to prevent damage during transit.

10. Order Issues

  • If you encounter any issues with your order delivery, please contact our customer service team immediately. We will promptly assist you in resolving any concerns and ensuring your satisfaction.

11. Contact Us

  • If you have any further questions or require assistance regarding our shipping policy, please feel free to contact our customer service team via email at mrjjewellersb2b@gmail.com or by phone at +91 9176267442 (Whatsapp)
  • By placing an order with [Your Gold Jewelry Website], you agree to abide by the terms and conditions outlined in this shipping policy. We sincerely appreciate your patronage and look forward to serving you with the finest quality gold jewelry and exceptional customer service.